Participant Support

Current Participant? Find the support you need.

Alcohol Interlock Made Easy

Let us help you, get back on the road today.

We’re Smart Start Interlocks, operating over 130 service centres nationwide — the largest network for alcohol interlocks in Australia. We focus on delivering interlock installation that are accurate, efficient and handled by our trained technicians. Every customer receives a welcome pack, onsite training and access to 24/7 phone support to make completing the program as easy as possible. 

We’re recognised as an Approved Interlock Service Provider in ACT, VIC, QLD, SA and TAS and as Accredited Interlock Service Provider in NSW and WA. Learn more about us.

Are you a current participant? If you’re already in the program, find the support you need.

Get a quick and easy Interlock Installation with Smart Start! Get started today!

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Please nominate your preferred service centre. If there are multiple preferred locations, please list suburbs or postcodes.
Please do not submit the form multiple times.

Vehicle Type
Ignition Type
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*NOTE: We don't perform installations on weekends or public holidays.

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All information collected for the purposes of your booking will be securely stored and only provided to our Service Centre and / or our third-party service providers to facilitate your booking, direct business operations or for the purpose of research to improve business operations.  All information is treated in the strictest of confidence. Smart Start Interlocks abides by the Australian Federal Privacy Commissioner legislation (See our privacy policy ).

For more information, please call our Support Centre on 1800 343 166 and select option 1.

Get an Alcohol Interlock Installed

It’s as easy as 1, 2, 3 with Smart Start Interlocks

1

Find your closest service location

2

Book your interlock installation

3

Get back on the road

Get Started

Find out about the interlock installation process and interlock device pricing.

Smart Start Breathalyser

Support at every stage

We assist you from ignition interlock installation to removal. Our technicians show you how to use the device, set up your servicing schedule and are experienced working across cars, motorbikes, heavy vehicles and commercial fleets, with voluntary options available. Our Melbourne-based support team is ready to help whenever you need it.

We’ve been helping Aussies separate their drinking from their driving for over 15 years. Many drivers trust us because we make the process clear, straightforward and stress-free.

Find Out More

Navigating the program

Getting a DUI can feel overwhelming, and the process of getting back your full licence can be long and confusing. That’s why we created this DUI survival guide to help you wrap your head around the interlock process and give you tips for success

Take a look at our DUI survival
Driver navigating DUI interlock program breath test

Smart Start offers the best convenience with over 130+ local service centres operating across Australia. Our trained technicians ensure that you’ll be in and out in record time.

SSI – 20/20

Our SSI-20/20 meets Australian Standards for safety and performance. It’s built with an ergonomic shape and a large keypad for easy operation. Interlock installation is performed by certified technicians, and servicing is arranged at regular intervals, so you meet all program requirements. Pricing is kept competitive.

    • Safe & Reliable
      Our device meets national and international standards. We use the best technology available to ensure an accurate read, every time.
    • Low Cost
      We’ve kept the costs down because we understand that driving is necessary in Australia.
    • Designed for ease of use
      Don’t fiddle with complicated interfaces. The SSI-20/20 is straightforward with an ergonomic form and a large keypad.
    • Fast installation and service
      Our technicians aim to get you in and out quickly so you can get on with your day. 
Find out more
Smart Start Breathalyser Pass

Book with Smart Start Interlocks today

Arrange your interlock installation with Smart Start Interlocks and complete your program backed by Australia’s largest service network, certified technicians and round-the-clock support. Schedule your appointment today.

FAQs

When you book your ignition interlock installation, we fit the device to your vehicle, and train you how to use it. We’ll also go over your program, servicing schedule and the removal process.

The price varies based on vehicle type and location. We provide a complete cost breakdown before you book, so you know exactly what to expect. Book online to get a quote.

Yes. We have more than 130 service centres nationwide, so it’s likely there’s one close to you. Use our service centre locator to find the nearest one.

No. It is not designed to be installed permanently and will not damage your vehicle in any way, it stays in your vehicle only for the duration of your program. Once you’ve met all requirements and have official approval, we’ll remove it at one of our centres.

Please ensure you bring any paperwork as instructed by your state road authority, payment and concession cards (if applicable). We’ll handle the rest of the ignition interlock installation on the day.

© Smart Start Interlocks is a division of Ajen Monitoring Systems Pty Ltd